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Last updated: October 27, 2025
1. Who we are
We are Solea, a skincare and tanning-butter brand dedicated to natural radiance and skin wellness. Our website, products, and services are provided via www.ssolea.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or purchase our products.
2. Information we collect
We may collect the following categories of personal data:
- Contact & identity information: Name, email address, billing/shipping address, phone number.
- Payment information: Payment method and transaction details (processed securely via third-party payment gateways).
- Usage & device data: IP address, device type, operating system, browser type, pages visited, time & date of visit, and click behaviour.
- Marketing & communications data: Preferences for receiving newsletters or promotional offers, and opt-in/opt-out status.
- Other data: If you contact customer service, we may collect details of your inquiry and communication history.
3. How we use your information
We use your personal information for purposes including:
- To process and deliver your orders and manage payments.
- To communicate with you (e.g., order confirmations, shipping updates, and customer support).
- To personalize your experience and improve our Site, products, and services.
- To send you marketing communications (only if you’ve consented or where permitted by law).
- To comply with legal and regulatory obligations and protect our rights.
4. Cookies & tracking technologies
We use cookies and similar technologies (web beacons, pixels) to collect usage data, enhance site functionality and support analytics and advertising. You can control or disable cookies via your browser settings, but certain site features may not work properly if you do.
5. Sharing your information
- We may share your personal information with:
To process and deliver your orders and manage payments. - To communicate with you (e.g., order confirmations, shipping updates, and customer support).
- To personalize your experience and improve our Site, products, and services.
- To send you marketing communications (only if you’ve consented or where permitted by law).
- To comply with legal and regulatory obligations and protect our rights.
We do not sell your personal information to unrelated third parties for their own marketing by default.
6. International data transfers
Your data may be stored or processed in countries other than your own, including by third‑party service providers whose infrastructure is located in different jurisdictions. We will ensure appropriate safeguards are in place to protect your data.
7. Data retention
We will retain your personal data only as long as necessary for the purposes listed above, unless a longer period is required or allowed by law (such as tax or accounting obligations).
8. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- Access your personal information and obtain a copy of it.
- Correct inaccurate or incomplete information.
- Request deletion of your data (in certain cases).
- Object to or restrict specific processing (e.g., direct marketing).
- Withdraw consent (where processing is based on consent).
- Receive your data in a structured, machine-readable format (data portability).
To exercise any of these rights, please contact us at info@ssolea.com and include your details and request. We will respond as soon as required by applicable law.
9. Children’s privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such data, please contact us to request deletion.
10. Security
We employ appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure or alteration. However, no system is completely secure; please notify us immediately if you believe your data has been compromised.
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on the Site with an updated effective date. Your continued use of the Site after such changes will mean you accept the new terms.
12. Contact us
If you have questions, comments or complaints about this Privacy Policy or our data practices, please contact:
Email: info@ssolea.com
Website: www.ssolea.com